Terms and conditions

1. General

1.1 These Terms and Conditions (“Terms and Conditions”) apply when a customer (“you”) places an order on the “www.prunico.com” page and one of its associated pages (“website”). Agreements are made between you and Prunico Ltd, 21B Moskovska street, floor 3, 1000 Sofia, Bulgaria, organisation number 205318208 (“Prunico”). Other information about Prunico and its contact details can be found on the website. The conditions apply to consumers who order via our website.

1.2 Prunico does not accept credit purchases to persons under the age of 18. In order to order on the website, you must be 18 years of age or older. Prunico reserves the right to refuse or modify these orders in individual cases (e.g. if you have provided incorrect personal information and/or if we have any comments about a payment or debt).

1.3 Prunico is not liable if a product is sold out, or in case of image or printing errors on the website, such as errors in the technical specification, product description or incorrect prices and price adjustments (such as changes in suppliers’ prices or currency fluctuations) or incorrect information as to whether a product is in stock. Prunico has the right to correct errors and to change or update the information at any time. If an incorrect price is charged for a product you have ordered, Prunico will notify you and wait to process the order until you have approved the corrected price. All images on the website are for illustration purposes only and do not guarantee the exact appearance of the product. Prunico is not responsible for information on the website provided by a third party.

1.4 The website and all its contents are the property of Prunico or its licensors. Under intellectual property rights and trade laws, the information is protected. Product names, brand names, trade names, images, design, layout and information about services, products and other content may not be copied or used without Prunico’s written consent.

2. Orders and agreements

2.1 To make a purchase through the website, you must accept our terms and conditions. Once you accept the terms, you agree to comply with the terms and to follow them in their entirety and confirm that you have read the information about the personal data and agree to the use of these personal data and cookies in accordance with Prunico’s privacy policy.

2.2 A purchase agreement will only be concluded once Prunico has received your order and you have received a confirmation from Prunico by e-mail. On behalf of Prunico, we recommend that you keep this order confirmation in a safe place in case you wish to contact our customer service. You can withdraw the order until it has been confirmed by Prunico. In the event that the order is revoked, Prunico will reimburse all payments made by you or by your payment or credit card company.

3. Customer Information

3.1 When placing an order you will be asked to provide certain personal information. You confirm that the information you provide is correct and complete and that you are responsible for any incorrect information provided. Prunico’s privacy policy provides more information on how we handle our customers’ personal information.

4. Payments, costs and prices

4.1 For orders placed through our website “www.prunico.com”, the prices mentioned on the website apply. The prices are stated in euros (€) and include VAT. The prices stated are exclusive of payment and shipping costs, which are stated separately.

4.2 On our website is described in which ways you can pay. Prunico only offers the possibility to pay the order in advance. Prunico has the right to not always offer all payment methods. Prunico also has the right to change the chosen payment method if, for whatever reason, it does not work at the time you make a purchase. The website states when there are any restrictions on the payment options.

5. Offers and promotions

5.1 Prunico may, at any time, offer promotions on the website that may have more favourable terms than those set out in these Terms and Conditions, for example with regard to the payment or withdrawal period. These more favourable conditions apply for the duration of the offer and only apply to the specific products and goods mentioned in Prunico’s promotional campaign. Prunico reserves the right to withdraw such promotions at any time. Upon termination or revocation of a promotion or offer, these terms and conditions shall apply without any modification of the terms and conditions.