If you have a complaint,

Although we do everything we can to provide you with the best possible service, it can happen that you are not satisfied.

In the unlikely event that we are unable to meet your expectations, we will in any case do everything in our power to deal with your complaint to your satisfaction.

Once you have informed us, you will receive a response from us within 24 hours.

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FAQ page of Prunico

Most frequent questions and answers​.